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Compliance Program Overview

A simple step by step process

As a merchant who benefits from the opportunity to accept credit and debit cards, you also have the responsibility to protect your customer’s sensitive data. As your provider of credit card processing services, we want to help you meet this responsibility and minimize the associated costs and risks.

This is precisely why we have implemented our Compliance Program. This program has been carefully designed to help our merchants navigate successfully through the labyrinth of PCI DSS compliance.

The following services are included in the program:

  1. Our Compliance Checklist that will guide you step by step through the requirements for compliance with PCI DSS, the Fair and Accurate Credit Transactions Act (“FACTA”) relating to receipt truncation; and
  2. Resources to complete the merchant’s Self-Assessment Questionnaire, (SAQ), as mandated by PCI DSS for all merchants; and
  3. Added protection from the costs associated with a data breach through our Compliance Reimbursement Program

All of our merchants receive these services for no additional charge during the first year of their processing relationship with us, and these services may be accessed immediately. On the 13th month of processing, and from that point forward, merchants will be assessed a fee of $4.95* per month.

Failure to complete the SAQ and validate your business within 90 days from your approval date or on the anniversary date of your last SAQ will result in a monthly $19.95 non-compliance fee.

Together we can ensure that your customers will continue to feel safe when using credit and debit cards to make purchases from your business.

* – the monthly fee may be applied differently based on the number of accounts you have (more details)

Verify secure handling of cardholder data

Regardless of your card payment solution, whether a simple countertop, stand alone terminal or a sophisticated POS system, you are required to comply with Payment Card Industry Data Security Standard (PCI DSS) requirements.

You may have thought that PCI DSS applies primarily to e-commerce merchants or card-not-present situations but the reality is that these requirements apply to everyone who handles credit card data. According to the PCI Council, each company processing, storing or transmitting payment card data must be PCI DSS compliant or risk losing its ability to process credit card payments.

A card data breach can impact your business financially through association fines and other legal costs. In addition there is a significant risk to your reputation if customer data is compromised. Many data breaches involve common business transactions where card data, written down or recorded, was stored too long or in an insecure manner, or was simply mishandled. The PCI DSS is a set of best practices that helps your business avoid common pitfalls that can lead to a data breach.
Steps To Achieve Compliance with PCI DSS?

  1. Educate yourself on the relevant compliance regulations (see the Additional Resources section on this page).
  2. Complete the Self-Assessment Questionnaire, (SAQ), appropriate for your type of business, annually.
  3. You may be required to complete and document a scan of your network, every quarter. If additional scans are required, you will be notified.

Through our Compliance Program, we are pleased to provide you with the information, tools and resources needed to verify if your business is PCI DSS compliant, and with a Reimbursement Program to assist you in the unlikely event of a cardholder data breach.

Failure to complete the SAQ and validate your business within 90 days from your approval date or on the anniversary date of your last SAQ will result in a monthly $19.95 non-compliance fee.

The PCI DSS standards will continue to develop and change in the months and years to come. While they may seem complex, the fundamental steps are fairly straightforward if you take the time to understand and incorporate them into your standard business practices.

Get Started

Click the button to download the PCI Self-Assessment Questionnaire. After you finish the assessment, choose one of the delivery methods below to provide us your completed information.

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Attn: Compliance Dept
Merchant Services
21650 Oxnard St. Suite 1200
Woodland Hills, CA 91367